Privacy Policy
Your privacy is important to us. This policy explains how ConstructRise collects, uses, and protects your personal information.
Last Updated: December 2024
At ConstructRise LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, share, and safeguard your information when you visit our website or use our construction services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Request a quote for construction services
- Create an account on our website
- Contact us via phone, email, or contact forms
- Subscribe to our newsletter
- Participate in surveys or promotional activities
This information may include your name, email address, phone number, mailing address, project details, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website or search engine
- Device type and operating system
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
We use your information to provide construction services, process quotes, schedule consultations, and manage ongoing projects.
Communication
We contact you about your projects, send service updates, respond to inquiries, and provide customer support.
Marketing
With your consent, we send promotional materials about new services, special offers, and construction industry updates.
Improvement
We analyze website usage and customer feedback to improve our services, website functionality, and user experience.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party contractors, suppliers, and service providers who assist in delivering our construction services under strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement comprehensive security measures to protect your personal information:
Encryption
All sensitive data is encrypted during transmission and storage using industry-standard protocols.
Access Controls
Strict access controls ensure only authorized personnel can access your personal information.
Regular Updates
Our security systems are regularly updated and monitored for potential vulnerabilities.
Cookies and Tracking
Our Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content.
Essential Cookies
Required for basic website functionality, including navigation and access to secure areas.
Analytics Cookies
Help us understand how visitors interact with our website to improve performance and user experience.
Marketing Cookies
Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
You can control cookie settings through your browser preferences. For detailed information, please refer to our Cookie Policy.
Your Rights and Choices
Your Privacy Rights
You have the following rights regarding your personal information:
Access
Request copies of your personal information we hold.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information in certain circumstances.
Restriction
Request restriction of processing your personal information.
Communication Preferences
You can opt out of marketing communications at any time by:
- Using the unsubscribe link in our emails
- Contacting us directly by phone or email
- Updating your preferences in your account settings
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Construction Project Records
Project-related information is retained for 7 years after project completion for warranty and legal purposes.
Marketing Data
Marketing contact information is retained until you opt out or request deletion.
Website Analytics
Website usage data is typically retained for 26 months before being anonymized.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate safeguards for your personal information.
When transferring data internationally, we implement appropriate safeguards, including standard contractual clauses and adequacy decisions where available.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or website notice
- Provide a summary of key changes when appropriate
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
Privacy Questions or Concerns?
Contact Details
New York, NY 10001
United States
Business Hours
Quick Links
Trust ConstructRise for Your Privacy
We are committed to maintaining the highest standards of privacy protection. Your trust is fundamental to our business relationship, and we take our responsibility to protect your personal information seriously.